Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Job DescriptionPilot Flying J is seeking highly-skilled, experienced Food Services Manager to assist in running our high-volume, quick service restaurants.
Our Food Service Managers assist the Restaurant General Manager and are responsible for helping to manage the restaurant operation within a travel center. You will also be responsible for the following tasks:
Fill in for the Restaurant General Manager
Assist GM in selecting, coaching, training and developing Team Members
Direct and assign work to Team Members
Creating a positive work environment for team members
Expedite food service and assist with food preparation
Ensure high level of guest satisfaction, food quality, restaurant cleanliness, and a strong food safety environment
Pay Rates Starting between: $41,200.00 - $59,750.00 / year
QualificationsAs a Food Service Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level.
Additional requirements of the Food Service Manager include:
High school diploma or equivalent certification required
Minimum one-year food service management experience required
Ability to work a flexible schedule
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursem*nt
Flexible Schedule
Weekly Pay
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Retail
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This includes managing the daily operations, team building, coaching, and developing. Bilingual preferred. Interview, hire, train and orientate a team. Oversee and enforce proper standards and procedures.
Becoming a General Manager without experience is a steep climb, but not insurmountable. The role typically demands a broad skill set, including leadership, financial acumen, and operational oversight.
Education. All general managers will need to have a high school diploma at the minimum. Depending on what industry they work in, many employers strongly prefer a bachelor's degree in business or a related field. Select companies may also require a candidate to have a Masters in Business Administration degree.
The GM is the most senior manager in a restaurant, sitting above the restaurant manager, kitchen manager, and bar manager; in fact, they often times manage these more junior level roles.
General Managers monitor the daily operations of their business. They meet the strategic goals for their division and teams by setting operational policies and budgets. They also supervise employees to perform their tasks effectively throughout the day.
Manage the daily operations of the restaurant, including front of house and back of house areas. Provide exceptional customer service and ensure guests are satisfied with their experience. Handle any issues and concerns that may arise from unsatisfied guests, and do so diligently and effectively.
The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service.
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